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Market Privacy Policy

Privacy Policy

There are many different ways you can use our services – to search for and share information on various products and services. When you share information with us, for example by creating a @Market Account, we can make those services even better – to show you more relevant search results and advertisements, to help you connect with vendors and customers. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

  • What information we collect and why we collect it.
  • How we use that information.
  • The choices we offer, including how to access and update information.

Your privacy matters to @Market so whether you are new to @Market or a long-time user, please do take the time to get to know our practices – and if you have any questions contact us.


Information we collect

We collect information to provide better services to all of our users. We collect information in two ways:

  • Information you give us. For example, our services require you to sign up for a @Market Account. When you do, we’ll ask for personal information, like your name, email address, telephone number or credit card.
  • Information we get from your use of our services. We may collect information about the products you buy or sell, the services you avail or offer, like when you visit a website that uses our advertising services or you view and interact with our ads and content. This information includes:
    • Device information

We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). @Market may associate your device identifiers or phone number with your @Market Account.

    • Log information

When you use our services or view content provided by @Market, we may automatically collect and store certain information in server logs. This may include:

      • details of how you used our service, such as your search queries.
      • Internet protocol address.
      • device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
      • cookies that may uniquely identify your browser or your @Market Account.
    • Location information

When you use a location-enabled @Market service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby vendors.

    • Local storage

We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

    • Cookies and anonymous identifiers

We use various technologies to collect and store information when you use @Market, and this may include sending one or more cookies or anonymous identifiers to your device. We also use cookies and anonymous identifiers when you interact with vendors or use @Market applications.

 

How we use information we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect @Market and our users. We also use this information to offer you tailored content – like giving you more relevant search results.

When you contact @Market, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

@Market processes personal information on servers in many countries around the world. We may process your personal information on a server located outside the country where you live.

 

Transparency and choice

People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used.

You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences.

 

Information you share

Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including @Market. Our services provide you with different options on sharing and removing your content.

 

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes).


Information we share

We do not share personal information with companies, organizations and individuals outside of @Market unless one of the following circumstances apply:

  • With your consent

We will share personal information with companies, organizations or individuals outside of @Market when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

  • With domain administrators

If your @Market Account is managed for you by a domain administrator (for example, for @Market Apps users) then your domain administrator and resellers who provide user support to your organization will have access to your @Market Account information (including your email and other data). Your domain administrator may be able to:

    • view statistics regarding your account, like statistics regarding applications you install.
    • change your account password.
    • suspend or terminate your account access.
    • access or retain information stored as part of your account.
    • receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request.
    • restrict your ability to delete or edit information or privacy settings.

Please refer to your domain administrator’s privacy policy for more information.

  • For external processing

We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

  • For legal reasons

We will share personal information with companies, organizations or individuals outside of @Market if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

    • meet any applicable law, regulation, legal process or enforceable governmental request.
    • enforce applicable Terms of Use, including investigation of potential violations.
    • detect, prevent, or otherwise address fraud, security or technical issues.
    • protect against harm to the rights, property or safety of @Market, our users or the public as required or permitted by law.

We may share aggregated, non-personally identifiable information publicly and with our partners. For example, we may share information publicly to show trends about the general use of our services.

If @Market is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

 

Information security

We work hard to protect @Market and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access to personal information to @Market employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Application

Our Privacy Policy does not apply to services offered by vendors, including products or sites that may be displayed to you in search results, sites that may include @Market services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

 

Enforcement

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up.

 

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

 

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